The Cybersecurity and Infrastructure Security Agency (CISA) was founded in November of 2018, in recognition of the growing threats to U.S. infrastructure both physical and virtual. It is an agency formed with big problems to solve, and the professionals choosing to make their careers with CISA are tackling some of the most complex challenges in government, from natural disasters to foreign sponsored cyber attacks. If you’re interested in joining the approximately 2500 professions engaged in this mission today, what skills should you bring to the table?

“One of the best qualities that I’ve seen by far are people that are just inquisitive – they just want to know – I find those people to be the most successful,” said Jermaine Roebuck, deputy associate director, CISA.


Asking the right questions is one of the best ways professionals at CISA set themselves apart. Because sometimes the threat isn’t one that was previously known. And when it comes to tackling the unknown, it takes a problem solver to find the solution.

“As an engineer I like to solve complex problems,” said Alethea Duhon, National Risk Management Center associate director, CISA. “I like to be a part of the solution.”

Roebuck describes how a junior-level CISA employee created a tool to search for compromise in cloud telemetry data. She took the initiative to find the solution, and didn’t wait to be asked. “It wasn’t necessarily her training and background, it had a lot to do with the fact that she wanted to solve the problem,” said Roebuck.

The advantage of government careers has long been the option of solving complex problems. So it’s no wonder that applicants who stand out at CISA are those who demonstrate their ability to take on tough challenges.

“There is never a dull moment at CISA,” said Duhon. “We live in an ever changing world, Things happen. What we have is how we adapt and how flexible we are to address it. And I think that makes it very challenging, but it’s a good challenge to work at CISA.


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