Incorporating artificial intelligence (AI) into business operations can significantly enhance efficiency, reduce costs, and foster innovation. To successfully integrate AI, companies should consider a strategic and structured approach.

Brianna Van Zanten, military brat and Customer Success Manager at InCheq, and a task management expert joins the podcast to talk about how modern task management tools are revolutionizing productivity and collaboration in the workforce.

On this episode, we chat about integrating AI and machine learning for smarter task prioritization, enhancing team collaboration through these cloud-based platforms, streamlining workflows in remote and hybrid work environments, and leveraging data analytics for continuous process improvement.


Identifying the business areas that would benefit most from AI integration is crucial. Common applications include customer service, where AI chatbots can handle routine inquiries 24/7, improving response times and freeing up human resources for more complex issues. Additionally, AI can optimize supply chain management by predicting inventory needs, managing resources more efficiently, and reducing downtime. In marketing, AI tools can analyze consumer behavior and personalize marketing efforts, increasing engagement and conversion rates.

Businesses should invest in the right AI technology and talent. This might involve training existing staff on AI capabilities and applications or hiring new talent with specific expertise in AI. Partnering with AI technology providers can also offer access to cutting-edge tools and platforms. It’s important for businesses to choose AI solutions that integrate seamlessly with their existing systems to avoid disruption and additional costs.

The one caveat to these tools is it is essential to monitor and refine AI applications regularly. AI systems should be continuously trained and updated to adapt to new data and changing business environments. Regular audits can help ensure that AI operations align with business objectives and comply with regulatory standards. By staying proactive, businesses can maximize their AI investments and sustain long-term benefits.

Integrating AI into business operations is a transformative process that requires careful planning and execution but can lead to substantial rewards in terms of efficiency, cost savings, and enhanced competitive advantage.

This podcast is brought to you by the global defense team at Booz Allen Hamilton. We aid work across the Department of Defense by delivering technologies at the heart of the mission. If you’re interested in accelerating your career, explore global defense careers at

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Katie Helbling is a marketing fanatic that enjoys anything digital, communications, promotions & events. She has 10+ years in the DoD supporting multiple contractors with recruitment strategy, staffing augmentation, marketing, & communications. Favorite type of beer: IPA. Fave hike: the Grouse Grind, Vancouver, BC. Fave social platform: ClearanceJobs! 🇺🇸