Security clearance reform efforts have largely focused on Continuous Evaluation (CE) and the role automation can play in security clearance background investigations. One issue that has remained largely unaddressed is the issue of case management.
In May the Office of Personnel Management (OPM) announced that it would consider new ways to make it easier for agencies to hire individuals for STEM (science, technology, engineering and mathematics) and cybersecurity positions.
Among the suggestions made to improve the situation is to simply hire more background investigators – those who conduct interviews and take part in the process. But the number of investigators may not be the problem.